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Refund Policy

Refund Policy
Effective Date: [03/03/2025]

1. Introduction
At QuantProp.com (“Company,” “we,” “our,” or “us”), we strive to provide the best proprietary trading services. This Refund Policy outlines the conditions under which refunds may be granted for purchases made on our platform.

2. Evaluation Fees
Fees paid for participation in our proprietary trading evaluation programs are non-refundable unless otherwise stated. By purchasing an evaluation, you acknowledge that:

  • The fee covers administrative, technological, and operational costs.
  • The service is considered delivered once the evaluation process begins.
  • No refunds will be issued if you fail to complete or pass the evaluation.

3. Exceptional Refund Cases
Refunds may be granted in the following circumstances:

  • Duplicate Payments: If you were charged twice for the same evaluation, we will process a full refund for the duplicate transaction.
  • Technical Errors: If a platform malfunction prevents you from accessing the service, and we are unable to resolve the issue, you may be eligible for a refund.
  • Unauthorized Transactions: If you suspect fraudulent activity on your payment method, please contact us immediately for investigation.

4. Refund Request Process
To request a refund, you must:

  • Contact our support team at [Insert Contact Email] within 7 days of the transaction.
  • Provide proof of payment and a clear explanation of the issue.
  • Allow up to 10 business days for review and response.

5. No Refunds for Violations
Refunds will not be issued if:

  • Your account is terminated due to violations of our Terms & Conditions or Trading Rules.
  • You fail to comply with the evaluation or funded account requirements.
  • You voluntarily discontinue your participation after purchasing an evaluation.

6. Chargeback & Dispute Policy
Initiating a chargeback or payment dispute without contacting us first may result in account suspension. If you believe there is an issue with your payment, please reach out to our support team for resolution.

7. Modifications to This Policy
QuantProp.com reserves the right to update this Refund Policy at any time. Changes will be posted on this page with a revised effective date.

8. Contact Information
For any refund-related inquiries, please contact us at:

QuantProp.com
Email: [admin@QuantProp.com]